PRIVACY POLICY

1. Introduction

At Fiántas Travel, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make bookings, or participate in our tours. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information in order to provide and improve our services:

  • Personal Identification Information: This includes details such as your name, email address, phone number, address, date of birth, passport details, and other information necessary for booking and fulfilling your travel services.

  • Payment Information: When you make a booking, we may collect credit card or payment details to process your payments securely.

  • Usage Data: We may collect information on how you access and use our website, such as IP addresses, browser type, pages visited, and time spent on our site. This helps us improve the user experience and the functionality of our website.

  • Health and Safety Information: If applicable, we may collect information regarding your medical conditions or other personal details to ensure your safety during tours. This information is only collected when necessary and with your consent.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Bookings: To manage and process your tour bookings, including payment processing, confirmations, and sending important updates about your trip.

  • To Improve Our Services: To analyze usage data and improve our website, products, and customer service.

  • To Communicate with You: To send you information about your booking, upcoming tours, special offers, newsletters, and important notifications. You can opt-out of promotional emails at any time.

  • To Ensure Your Safety: To assess any health and safety considerations for your participation in tours and activities.

  • To Comply with Legal Obligations: We may use your personal information to comply with legal requirements or respond to legal claims.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with the following:

  • Service Providers: We may share your personal information with third-party vendors who assist with booking arrangements, payment processing, accommodations, transportation, and other travel services.

  • Legal and Regulatory Authorities: We may share your information if required by law or to protect our rights, property, or safety, or the rights, property, and safety of our customers.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. Once your data is no longer needed, we will delete or anonymize it.

6. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use encryption technologies and secure payment gateways to protect payment details. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of any inaccurate or incomplete personal information.

  • Deletion: Request the deletion of your personal information, subject to certain conditions.

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

  • Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at info@fiantastravel.com

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences and improve the functionality of our site. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some parts of our website.

9. Links to Other Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of external websites. We encourage you to review the privacy policies of those websites.

10. International Transfers

If you are located outside of Ireland, please note that your personal information may be transferred to, stored, and processed in Ireland where our servers are located. By using our services, you consent to this transfer.

11. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this page for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fiántas Travel
info@fiantastravel.com